Maintenance requests, handled.
From tenant submission to contractor resolution — MaintenanceHQ keeps every request tracked, prioritized, and moving.
HVAC unit not cooling — Unit 4B
2 min ago
Leaking faucet in kitchen sink
18 min ago
Broken door lock — front entrance
1 hr ago
Light fixture replacement — hallway
3 hr ago
Avg resolution
4.2 hrs
500+
Properties managed
98%
On-time resolution
2 min
Avg response time
12k+
Requests handled
Features
Everything your team needs, nothing they don't.
Tenant Request Portal
Submit a request in under 60 seconds
Tenants fill out a simple form — issue type, description, urgency, and photos. No phone tag, no lost emails.
Issue Type
Description
Urgency
Priority Tracking
Triage at a glance
Requests are automatically sorted by urgency so your team always knows what to tackle first.
Contractor Assignment
Right person, right job
Route work orders to contractors by skill set and availability.
J. Rivera
Plumbing
M. Chen
HVAC
T. Brooks
Electrical
Photo Uploads
Tenants attach photos directly to requests so contractors arrive prepared.
Real-time Updates
Tenants and managers get instant notifications when request status changes.
Contractor assigned to MHQ-0041
Just now
MHQ-0038 marked as Resolved
3 hr ago
How It Works
From request to resolution in 3 steps
Tenant submits request
Fill out the portal with issue type, urgency, description, and photos. Done in under a minute.
Team triages & assigns
Managers review the priority queue and assign the right contractor with one click.
Issue resolved, tenant notified
Contractor marks the job complete. Tenant gets an instant notification. Ticket closed.
Get Started
Ready to stop losing requests in email threads?
Set up your property portal in minutes. No training required — tenants and contractors can start using it the same day.
New Maintenance Request
MHQ-0042Unit Number
Issue Type
Description